About us
New billing information page:
NinerNet Communications has been in the hosting business since 1996. Our strengths lie in our reliability (not just from a technical point-of-view, but also from the point-of-view of keeping our word), our attention to detail, and our personal service. We know what it's like to be a client, and we treat you as we would like to be treated.We've put up some detailed information about our billing schedule, policies and practices. Please have a look and let us know if you have any questions.
Our hosting plans reflect this philosophy, giving you the tools you need to accomplish your goals without forcing you to take on features and resources that you simply don't need. Our philosophy is diametrically-opposed to the "stack 'em deep and sell 'em cheap" mentality that drives not only the massive and impersonal companies out there, but also their wannabe copycats.
We host our servers in high-quality data centres. What does "high-quality" mean? It includes items such as the following:
- Redundant network connections
- High-performance network connections and bandwidth
- Around-the-clock staffing of data centres to deal proactively and immediately with any issues that may arise
- No single point of failure
- Physically-secure data centres with limited access
- Redundant environmental controls
- Fire-suppression systems
- Instantaneous uninterruptible power supply, with back-up diesel generators
- Certified network and security technicians
- Buildings built to seismic code
- Service-level agreements that include hardware guarantees
