Hosting and domain rates

Zambia -- Advert in The Lowdown:

If you are visiting our website after seeing our advertisements in the January, February and March 2008 printed editions of The Lowdown, please see the detailed information about our services to Zambians.

Our rate structure is designed to strike a balance between simplicity and flexibility. We have no hidden fees, and we bend over backwards to ensure that you get value for your hard-earned money -- which means that you get the resources and features you need to accomplish your goals, without having to take on resources and features you'll never need or use, the latter being very common in the hosting industry.

These rates are in US dollars. For other currencies, please see the main rates page.

Hosting

Business hosting:

Business hosting is for companies of any size that require the tools required to build dynamic websites using databases and scripting languages such as PHP and Perl, who need the security of an SSL certificate, who need email accounts for all staff members, and who need the disk space and bandwidth to support their expected volume of traffic.

PLAN NAME	webONE	webTWO	webTHREE	mailONE	mailTWO	mailTHREE
	BUSINESS HOSTING
	WEB HOSTING			EMAIL HOSTING

Set-up fee¹	~~$15~~	~~$15~~	~~$15~~	~~$15~~	~~$15~~	~~$15~~
Monthly fee	$15	$20	$40	$10	$15	$30

Disk space (GB)	3	5	10	3	4	8
Bandwidth (GB)	10	15	30	5	10	20
Email accounts	25	40	80	25	40	80

Databases²	1	5	10	n/a	n/a	n/a
Mailing lists³	10	15	20	10	15	20
SSL⁴	Shared	Available	Available	n/a	n/a	n/a
Statistics⁵	Yes	Yes	Yes	n/a	n/a	n/a
Scripting⁶	Yes	Yes	Yes	n/a	n/a	n/a

Personal hosting:

Personal hosting satisfies the needs of most personal, family or hobby websites that need fewer resources, not as many email addresses, and don't need an SSL certificate for secure transactions.

PLAN NAME	homeONE	homeTWO	homeTHREE	postONE	postTWO	postTHREE
	PERSONAL HOSTING
	WEB HOSTING			EMAIL HOSTING

Set-up fee¹	~~$10~~	~~$10~~	~~$10~~	~~$10~~	~~$10~~	~~$10~~
Monthly fee	$10	$15	$30	$5	$10	$20

Disk space (GB)	1	2	4	1	2	3
Bandwidth (GB)	5	10	20	1	5	10
Email accounts	5	15	30	5	15	30

Databases²	0	1	1	n/a	n/a	n/a
Mailing lists³	0	5	10	0	5	10
SSL⁴	No	No	No	n/a	n/a	n/a
Statistics⁵	Yes	Yes	Yes	n/a	n/a	n/a
Scripting⁶	No	Yes	Yes	n/a	n/a	n/a

Notes:

Set-up fee is waived in most cases unless you need us to set up your initial email addresses or any web applications for you. There are no set-up fees to upgrade your account.
MySQL.
Mailman.
SSL with your own certificate requires a dedicated IP address. See bolt-ons below.
Webalizer.
PHP, Perl, SSI, CGI and mod_perl. Apache ASP, Python and mod_python may be available on request.

Hosting features:

In addition to the specific features listed above, all hosting accounts include the features below. (Some features apply only to web hosting, not email-only hosting, and some features may not be available for personal hosting.)

24/7 monitoring
99.9% uptime guarantee
Access to server log files
Aliases
Auto-responders /vacation message
Back-up manager
DNS management
Database manager
Email forwarding and aliases
FTP access
POP, IMAP, and SMTP access
Password-protected directories management
Same-day set-up
Spam filtering and other spam defences
Sub-domains
Technical support
Traffic and bandwidth reports
Web-based control panel
Web-based file manager
Web-based form mailer
Webmail
Website preview

Discounts

Free domain with annual payment of hosting fees:
- includes gTLDs, dot-ca, dot-eu, dot-us and dot-za as shown in the "Domains" section below
- hosting cancelled within 12 months requires payment for a complimentary domain
5-9 domains hosted in the same account: 5%
10-20 domains hosted in the same account: 10%
Referral discount: 5% of initial billing credited to referring client, and 5% of any further charges billed (and paid) within six months
Affiliation discounts
Industry discount to web-design firms and ISPs, with flexible options regarding billing and support of the end user
Discounts do not apply to domain fees

Domains

The following domains are available for registration through NinerNet:

gTLD	.biz, .com, .info, .name, .net, .org
Africa	.co.za, .co.zm, .com.zm, .org.zm
Asia	.cn, .com.cn, .net.cn, .org.cn
Europe	.at, .be, .ch, .de, .eu, .fr, .it, .nl, .co.uk, .ltd.uk, .me.uk, .net.uk, .org.uk, .plc.uk
North America	.ca, .us
Other	.cc, .tv

Multi-year registrations, priced per year:

Multi-year domain registrations (when available) are available only by pre-arrangement with payment in advance.

	gTLD	.ca	.cc	.eu	.tv	.uk	.us	.za	.zm

1 year	$19.00	$24.00	$49.00	$17.00	$59.00	n/a	$19.00	$14.00	n/a
2 years	$18.00	$23.00	$47.00	n/a	$56.50	$14.00	$18.00	n/a	$65.00
3 years	$17.25	$22.00	$45.00	n/a	$54.00	n/a	$17.25	n/a	n/a
4 years	$16.50	$21.00	$43.00	n/a	$51.75	n/a	$16.50	n/a	n/a
5 years	$15.75	$20.00	$41.25	n/a	$49.50	n/a	$15.75	n/a	n/a
6 years	$15.00	$19.00	$39.50	n/a	$47.50	n/a	$15.00	n/a	n/a
7 years	$14.25	$18.00	$37.75	n/a	$45.50	n/a	$14.25	n/a	n/a
8 years	$13.50	$17.25	$36.00	n/a	$43.50	n/a	$13.50	n/a	n/a
9 years	$12.75	$16.50	$34.50	n/a	$41.75	n/a	$12.75	n/a	n/a
10 years	$12.00	$15.75	$33.00	n/a	$40.00	n/a	$12.00	n/a	n/a

Notes:

Domains available for registration only one year at a time: .eu and .za.
Domains available for registration only two years at a time: .uk and .zm.
Domain prices not listed available on request.

Domain features:

All domains registered but not assigned to a hosting plan include one POP email account on your domain and a parking page at no extra charge. (Coming soon: web-based contact form, parking page templates, and a WYSIWYG editor so that you can customise your parking page.)

All domains except .za and .zm domains include access to a web-based interface to control your domain (contact information and nameservers) and (subject to availability by TLD) domain locking to keep your domain safely in your hands and prevent inadvertent changes that could bring your domain down.

WHOIS privacy for your domain (to keep your name, address, phone number and email address out of the public look-up facility for domain registrations) is also available for $9.00 per year.

Bolt-ons

We strive to ensure that the plans above meet the needs of most of our clients. If you find that you need extra resources, but don't want to upgrade to the next level, these are our fees for the most common extra resources.

Extra hosted domains	1st domain charged at 100% of the plan price is the domain using the highest plan 50% of the plan price per extra domain if using the same resources 75% of the plan price per extra domain if needing full plan resources
Disk space (100 MB)	$5 per month, bought in advance in 100-MB blocks
Bandwidth (1 GB)	$5 per month, bought in advance or billed after use in 1-GB blocks, one-month grace period
Email accounts	$1.50 each per month $6 5-pack per month
IP addresses	$4 per IP address per month
DNS-only hosting	$20 per year

Web applications

To enhance security on your server, we offer custom installation of many common web applications -- things like content-management systems, blogs, shopping carts, newsletter lists, wikis, forums, photo galleries, etc. If you are technically savvy, you may very well choose and install many of these applications yourself, but if you'd rather we do it, we will, and we'll also take care of upgrading the software when there are security updates.

One application included in plan set-up fee
Set-up fee for each additional application: $20
Monthly fee per application for security updates and requested upgrades: $1.50

Common applications:

Commonly-used applications include PunBB (forum), phpBB (forum), Mediawiki (wiki), Joomla (content-management system), Drupal (content-management system), osCommerce (shopping cart), Wordpress (blog), phplist (newsletter list), Gallery2 (photo gallery), and many more.

Managed hosting and maintenance contracts

While we provide you with web-based tools that simplify the process of managing your web, email and database hosting, experience has show us that some people prefer that we just run the whole lot based on email or verbal instructions from them, or even provide further services to keep things running smoothly for them. We're more than happy to provide these services as an added layer to the standard hosting plans.

manageONE	$20 per month^*	Includes these items on a monthly basis: Manage email accounts 2 requests to update 4 existing web pages^* Add 50% to work on a non-NinerNet server
manageTWO	$40 per month	Includes all manageONE items, and: Disk-space and bandwidth usage report Dead-link and broken-image checks Testing of forms Add 45% to work on a non-NinerNet server
manageTHREE	$80 per month	Includes all manageTWO items, and: Search-engine submission Database and web application maintenance Create, delete and edit user accounts Create, edit and delete auto-responders 4 requests to update 6 existing web pages Add 40% to work on a non-NinerNet server
manageFOUR	$120 per month	Includes all manageTHREE items, and: Mailing list performance monitoring and adjusting Statistics analysis DNS modifications Set-up and maintenance of standard CGI scripts Set-up password-protected directories 6 requests to update 9 existing web pages Add 35% to work on a non-NinerNet server
manageFIVE	$180 per month	Includes all manageFOUR items, and: Provide support for client's customers (3 incidents) Domain record modifications Set-up and maintenance of custom CGI scripts Proactive server and site monitoring and tweaking 1/2 hour of technician time for use at your discretion 12 requests to update 18 existing web pages Add 30% to work on a non-NinerNet server
manageSIX	$330 per month	Includes all manageFIVE items, and: Provide support for client's customers (10 incidents) 1 hour of technician time for use at your discretion Daily updates of existing web pages (5 days per week) Additional client customer support incidents: $16 each No additional charge to work on a non-NinerNet server

Notes:

^*The following points apply to managed hosting and maintenance contracts:

Minimum commitment: New or upgraded maintenance contracts are offered for a minimum period of three months.
Carry over: Unused services cannot be carried over from one month to the next. Subject to the minimum commitment referred to above, we will happily downgrade or even cancel your maintenance contract if you find that you no longer need some or all of the services offered at your current level.
"Updates": An "update" is generally defined as changes to an existing web page that do not substantially alter the content of that page or that do not require layout, formatting or coding changes.
- Examples included: Corrections of spelling mistakes, rewording, replacing images with images of the same dimensions, and even the addition or removal of large blocks of text if those changes don't involve changes to the layout or formatting of the page.
- Examples not included: Redesigns or reviews, major changes to the presentation of a page, changes to existing or the addition of new programming code, creation of new images, and adding or removing images that will require attention to be paid to the changed layout of the page.
"Requests": We ask that you prepare your change order carefully and send it to us in one email. That email will constitute one "request", and each request may include changes to a number of pages up to and including the number of pages remaining in your allotment for that month. Requests or updates in excess of the number included in your plan are charged at our hourly rate of $40, or you may upgrade to a higher plan subject to our minimum three-month commitment.
- Example based on the manageONE plan: You can make 2 requests to have up to 3 pages updated each month. This means you can make 1 request to have 3 pages updated, or 2 requests, one to have 1 page updated and the other to have 2 pages updated. Requests in excess of the 2 included, or updates in excess of the 3 included are charged at our hourly rate of $40.

In addition to also offering managed hosting and maintenance contract plans tailor-made to your specifications, minor variances to the above are possible and at the discretion of NinerNet. For example, even though we emphasise that maintenance contracts are for the maintenance of existing web pages, under certain circumstances (especially on template-driven websites) we may consider including the creation of new pages if the time necessary to do so isn't excessive (in comparison to maintaining existing pages) or doesn't involve the necessity to spend time working on layout, formatting or coding. We can't include an exhaustive list of exceptions here, but it shall suffice to say that we are flexible and interested in your satisfaction, and so will work with you to get the job done.

Custom options

Flexibility is the word of the day, every day, at NinerNet. We can tailor solutions to meet your needs. Do you have a need that can't be met by any of the standard plans above? Let us know! We love a challenge, and we will happily assess your needs and come up with a solution to meet them.

Sponsorship

We are happy to sponsor hosting and domain registration for a number of non-profit organisations. If you would like us to consider your organisation, please contact us.

Currency

These rates are in US dollars. For other currencies, please see the main rates page.